On-Ground Operations
Technology Is Only Half of It.
We Show Up Too
Most platforms hand you the software and wish you luck. XPRO.AI handles on-ground operations at your venue on event day. Registration counter setup, multi-gate entry management, badge printing, VIP lanes, crowd control, and real-time troubleshooting.
No on-ground support
You bought the check-in tool. Now who’s actually going to set it up and run it at the venue?
Chaos at the entry gate
1,000 people show up in 20 minutes. Printers jam. Nobody knows who handles what.
Rebuilding from scratch every time
Every event feels like the first one. No playbook, no process, no operations support.
Here's what event day looks like with XPRO.AI
Registration counters are set up. Badge printers are tested. Entry gates are coordinated. By the time doors open, everything is running. When the crowd hits, the system handles the surge across multiple gates with real-time troubleshooting on the spot.
Every gate is managed. Every entry was tracked.
Each gate has its own scanner and badge printer. All gates feed into one real-time dashboard. When Gate B gets crowded, attendees are redirected to Gate C. When a printer jams, the backup is ready. Multi-gate coordination happens live, not after the fact.
Everything that happens at the venue is handled.
Registration counter setup, on-demand badge printing, multi-gate entry coordination, VIP and speaker lane management, queue and crowd control, and real-time troubleshooting when something goes wrong. All managed on-ground, on the day, at your venue.
After the event, you get the full picture.
Within 24 hours of the event closing, you receive a complete operations report. Total check-ins, gate-wise data, peak entry times, issues encountered, and recommendations for the next event. You don’t have to chase anyone for numbers.
After the event, you get the full picture.
XPRO.AI’s on-ground operations have handled 22,000+ check-ins in a single evening and 34,731 check-ins across 10 consecutive nights. At GCCI GATE 2025, the system managed 18,000 delegates across multiple days. These are real numbers from real events.
For events where entry can't afford to fail.
If your event has hundreds or thousands of people walking through the door, you need more than software. You need on-ground operations that can handle the scale. XPRO.AI provides both the platform and the operations support.
Everything included in Event CRM & Communication
Registration counter setup
Full setup and management at every gate.
On-demand badge printing
Badge stations at entry, printing on the spot.
Multi-gate coordination
Every entry point managed in real time.
VIP and speaker lanes
priority routing for key guests.
Queue and crowd control
lane management during peak surges.
Real-time troubleshooting
issues fixed on the spot, not via helpdesk.
Post-event ops report
Full report delivered within 24 hours.
